LuxuryCare — Our Warranty Program
Every Luxury Certified Mac comes with our 1-year whole-machine warranty, included free with your purchase. No registration, no fine print, no runaround.
What LuxuryCare Covers
- Logic board failure — the most expensive repair on any Mac
- Screen failure — dead pixels, backlight issues, display artifacts
- Battery failure — unexpected shutdowns, won't hold charge, swelling
- Keyboard failure — non-responsive keys, sticky keys, ghosting
- Trackpad failure — click not registering, phantom touches
- Port failure — USB-C, MagSafe, headphone jack not working
- Speaker/microphone failure
- Wi-Fi/Bluetooth hardware failure
What LuxuryCare Does Not Cover
- Physical damage (drops, cracks, dents caused after purchase)
- Liquid damage caused after purchase
- Unauthorized modifications or repairs
- Software issues (we will help troubleshoot, but software is not a warranty claim)
- Normal battery wear (capacity below 80% after heavy use is expected)
How It Works
- Call us at (740) 223-5530 or email warranty@luxuriouscomputers.com
- Describe the issue — we will troubleshoot over the phone first
- Ship or bring it in — if it is a hardware failure, we replace the machine. No 3-week mail-in repair.
The warranty is honored directly by us at our Marion, OH location. No Apple Store appointment, no Genius Bar wait, no third-party repair shop.
Why We Do Whole-Machine Warranty
Most refurbished sellers offer 90-day "limited" warranties that cover almost nothing. We give you a full year because we stand behind our inspection process. If our Luxury Certified process missed something, that is on us — not you.